How to ignore RES, CPN and EPN from fraud validation

Fraud validation processes are crucial for businesses to protect themselves against various forms of fraudulent activities. However, it is equally important to ensure that legitimate users are not unintentionally blocked or inconvenienced. One challenge in fraud validation is distinguishing between legitimate and fraudulent activities originating from different types of networks, […]

What is Role-based Email Address

Introduction In the dynamic world of eCommerce, effective communication is a cornerstone of success. With the rise of online businesses and the increasing volume of customer interactions, the need for organized and efficient communication channels has become more pronounced. One tool that plays a important role in achieving this is […]

What is the Validation Rules Recommendation Wizard

Introduction FraudLabs Pro has introduced a new feature called the Validation Rules Recommendation Wizard. This wizard is designed to assist merchants in creating validation rules. It works by asking merchants a series of yes or no questions. Based on the answers collected, the wizard will then provide the merchant with […]

What is Email Address Validity

In the dynamic landscape of eCommerce, where the prosperity of businesses relies on smooth communication and transactions, the significance of ensuring the validity of email addresses cannot be emphasized enough. Invalid email addresses not only lead to undeliverable messages but also pose significant security risks. In this article, we will […]

Fraud Prevention Add-on for X-Cart

In the ever-evolving landscape of e-commerce, the battle against fraudulent transactions is a constant challenge for merchants. As online businesses grow, so does the sophistication of fraudsters. To counteract this threat, the FraudLabs Pro Prevention Add-on emerges as a powerful tool, specifically designed to assist merchants using X-Cart in identifying […]

What are Plus Addressing and Dot Addressing Fraud

In the fast-paced world of eCommerce, businesses face an ongoing battle against fraudsters who continuously evolve their tactics to exploit vulnerabilities in the system. Two relatively recent techniques in the email-based fraud are Plus Addressing Fraud and Dot Addressing Fraud. This article aims to explain both of these methods and […]

How to prevent Phone Number Fraud in FraudLabs Pro

Phone numbers play a crucial role in e-commerce transactions as they serve as a key element in establishing trust and facilitating effective communication between businesses and customers. When customers provide their phone numbers during transactions, it allows e-commerce companies to send order confirmations, shipping updates, and tracking information, which enhances […]

How to test FraudLabs Pro Addon on X-Cart

Once you have completed the installation and activation of the FraudLabs Pro addon in X-Cart, you might want to verify the success of your setup and ensure that the fraud validation is functioning correctly. In the following section, we will guide you through the testing process. It’s important to remember […]

Fixes for FraudLabs Pro Report in OpenCart 4

If you were using the OpenCart version 4 and above, you may experience difficulties like the absence of the FraudLabs Pro report tab and improper display of the report in the order details page. These issues stem from significant changes in OpenCart’s underlying architecture, introduced from version 4 onwards. It […]

What is Sync WooCommerce Completed/Cancelled Status in FraudLabs Pro for WooCommerce plugin

The “Sync WooCommerce Completed/Cancelled Status” option in the FraudLabs Pro plugin allows merchants to automatically synchronize the order’s status with the corresponding transaction status in the FraudLabs Pro system. For example, when the WooCommerce order status changes to “Completed”, the corresponding transaction in FraudLabs Pro system will be updated to […]