How to test FraudLabs Pro plugin in WooCommerce

After you have successfully installed and activated the FraudLabs Pro plugin for WooCommerce, you may want to test if your installation was successful. (Note: You may visit “How to install FraudLabs Pro on WooCommerce?” article if you need help on the plugin installation). In the below section, we will show you how to perform the testing using Cash on Delivery (COD) payment method.

Set up the payment method

1. Go to WooCommerce -> Settings -> Payment page.

2. Enable the Cash on delivery and then click on Manage.

Cash on delivery method on WooCommerce Payment page

3. Configure the settings by enabling the cash on delivery and click on Save changes button.

Cash on delivery settings configuration

Perform the testing

  1. Purchase a product by adding it to cart and checkout from product page.
  2. In Checkout page, please enter a different country for the Billing and Shipping address, so that this will trigger the REVIEW action as pre-configured in our default validation rules.
  3. Then, select Cash on Delivery as the Payment Method and complete the checkout process.
  4. After that, you can log into your admin area, and open WooCommerce->Orders page to view the order list. In this example, the status of order had been set as “On hold” due to the REVIEW action.
Order Status on WooCommerce Orders Page

5. You may also view the summary of validation result on the WooCommerce Order details page.

Summary of validation result on the WooCommerce Order details page

6. If you would like to view the complete validation results, you may login into the FraudLabs Pro merchant area. It shows the transaction is in Manual Review in this example.

Complete transaction details in FraudLabs Pro Merchant Area

7. Done.

Configure the validation rules

The above testings demonstrates how to flag an order for REVIEW. You may change the validation rules at the merchant area to suit your business needs. For example, you may create a velocity rule that if a customer purchased twice a day, flag the user for review. We have more than 50 validation rules available and the list is growing. You can visit this article: “How is the sequence of execution of fraud validation rules?” to learn more.

Summary

Once you have successfully tested the plugin, you can just let the plugin run behind the scenes. It will automatically screen every order for fraud patterns. The plugin will email you if a fraud order is discovered, however you can turn the notification off at the merchant area settings page. Anyway, you can login to your merchant area at https://www.fraudlabspro.com/merchant/login to view the detailed fraud reports.

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