FAQs - Social Profile Query

Social Profile Query is an Add-On allowing you to query the social information of an email address.

The Social Profile will search for the below social networks and return you the match found.

  • Facebook
  • Twitter
  • Google+
  • LinkedIn
  • Flickr
  • Gravatar
  • Vimeo
  • Quora
  • About.me
  • Blogger
  • Pinterest
  • Scribd

The Social Profile will only display those social information that was found with record. Please take note that the user might not subscribing to all the social network listed above.

You just need to login to the merchant account and then open Add-On->Social Profile page. Then, click on the Topup Credit and select the plan for subscription. We offer you 3 different plans to choose from.

Please take note that the Social Profile feature is only available with Mini, Small, Medium, Large and Enterprise plan only.

The credits will be valid for one year from the date of purchase.

No. We provide you the flexibility to manually query the social profile whenever you feel necessary. This will help to save your cost.

You can perform the query by clicking on the View Social Profile button on the Transaction Details page.

Example of the query:
social profile

No. We will only charge you once for the same transaction order query.

You may view your usage history on Add-on->Social Profile page.