{"id":6949,"date":"2017-06-22T00:00:00","date_gmt":"2017-06-21T16:00:00","guid":{"rendered":"https:\/\/www.fraudlabspro.com\/resources2\/tutorials\/how-fraudlabs-pro-status-affect-shopify-order-status\/"},"modified":"2026-04-02T18:32:40","modified_gmt":"2026-04-02T10:32:40","password":"","slug":"how-fraudlabs-pro-status-affect-shopify-order-status","status":"publish","type":"docs","link":"https:\/\/www.fraudlabspro.com\/resources\/tutorials\/how-fraudlabs-pro-status-affect-shopify-order-status\/","title":{"rendered":"How FraudLabs Pro Status Affects the Shopify Order Status?"},"content":{"rendered":"\n

After fraud validation, FraudLabs Pro<\/strong> returns one of three possible statuses to the Shopify<\/strong> platform: APPROVE<\/strong>, REVIEW<\/strong>, or REJECT<\/strong>. These statuses are determined by the actions configured in the Validation Rules within the FraudLabs Pro merchant area. Below is a screenshot of the Rules page:<\/p>\n\n\n\n

\"FraudLabs<\/figure>\n\n\n\n

As described in the preceding section, you can select the Approve, Manual Review, or Reject action in the Rule that will return the status of APPROVE<\/strong>, REVIEW<\/strong>, or REJECT<\/strong>, respectively, to the Shopify platform. For the example above, FraudLabs Pro will return the REVIEW status to the Shopify platform if the Fraud Score is greater than 70. The question is, how would the status affect the order status? How does Shopify change the order status in its platform? Please see below for further explanation of the three respective scenarios:<\/p>\n\n\n\n

If APPROVE<\/strong> status was received:<\/span><\/h4>\n\n\n\n

The order status will not be altered. The order status shall remain in Confirmed<\/strong> status, pending for fulfillment. (Assuming you didn’t enable the auto fulfillment using other App). You may click the More actions<\/strong> button, and then click View order status page<\/strong>, to view the order status details. Please see the below screenshot:<\/p>\n\n\n\n

\"Shopify<\/a><\/figure>\n\n\n\n

If REVIEW <\/strong>status was received:<\/span><\/h4>\n\n\n\n

Similar to APPROVE<\/strong> scenario, the order status will not be altered, and it shall remain in Confirmed<\/strong> status. But take note of the risk <\/strong>flag (the yellow exclamation icon) which will be shown on the orders listing page. You will see a review <\/strong>tag attached to the order too. Please see the below screenshot.<\/p>\n\n\n\n

\"Shopify<\/a><\/figure>\n\n\n\n

Moreover, a note will also be inserted under the Fraud Analysis<\/strong> section. Please see the below screenshot.<\/p>\n\n\n\n

\"Shopify<\/a><\/figure>\n\n\n\n

If REJECT<\/strong> status was received:<\/span><\/h4>\n\n\n\n

The order will be canceled automatically. Please see the below screenshot:<\/p>\n\n\n\n

\"Shopify<\/a><\/figure>\n\n\n\n

You will also see a red colored risk icon (exclamation mark) on the orders listing page, as shown below. Also, you will notice a fraud <\/strong>tag attached to the order.<\/p>\n\n\n\n

\"Shopify<\/a><\/figure>\n\n\n\n

For buyers, they will also see the cancel message right after the checkout process. Please see the below image:<\/p>\n\n\n\n

\"shopify<\/a><\/figure>\n\n\n\n

Please take note that none<\/strong> of the above statuses will alter the Payment Status<\/strong> of an order.<\/p>\n\n\n","protected":false},"excerpt":{"rendered":"

After fraud validation, FraudLabs Pro returns one of three possible statuses to the Shopify platform: APPROVE, REVIEW, or REJECT. These 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