{"id":7021,"date":"2018-11-07T00:00:00","date_gmt":"2018-11-06T16:00:00","guid":{"rendered":"https:\/\/www.fraudlabspro.com\/resources2\/tutorials\/how-to-enable-callback-to-fraudlabspro-plugin-for-woocommerce\/"},"modified":"2026-04-02T18:32:58","modified_gmt":"2026-04-02T10:32:58","password":"","slug":"how-to-enable-callback-to-fraudlabspro-plugin-for-woocommerce","status":"publish","type":"docs","link":"https:\/\/www.fraudlabspro.com\/resources\/tutorials\/how-to-enable-callback-to-fraudlabspro-plugin-for-woocommerce\/","title":{"rendered":"How to enable callback to FraudLabs Pro plugin for WooCommerce"},"content":{"rendered":"

During the standard installation of FraudLabs Pro plugin, the callback <\/strong>event is not enabled by default. What is a callback<\/strong> event? The callback <\/strong>is an event that will be fired whenever there is a change of transaction status. For example, when a transaction status changes from Approve<\/strong> to Reject,<\/strong>\u00c2\u00a0or from Review <\/strong>to Approve<\/strong> and so on.<\/p>\n

Why do I need to enable this callback? There are various reasons for this depending on your custom needs, but in this article, we will assume that you want a complete synchronization between your WooCommerce platform and Merchant Area\/Mobile App. You might be aware that you can only approve or reject an order on WooCommerce platform to ensure the order status information is properly synced between WooCommerce platform and FraudLabs Pro system. If you Approve or Reject a transaction in either the merchant area (https:\/\/www.fraudlabspro.com\/merchant\/login<\/a>) or Mobile App (https:\/\/play.google.com\/store\/apps\/details?id=com.fraudlabspro.mobile<\/a>), your action will not be propagated back to your WooCommerce platform. As a result, the order status in your WooCommerce will still be as it was, although the transaction status in FraudLabs Pro has been changed. This will lead to confusion due to the out-of-sync order status. However, you can easily rectify this by enabling the callback <\/strong>event as shown in the steps below:<\/p>\n

    \n
  1. Check the Integration details<\/strong> in User Details page<\/a> and make sure you have selected \u00e2\u20ac\u0153WooCommerce<\/strong>\u00e2\u20ac\u009d in the drop-down list.<\/li>\n
  2. Ensure the Store URL details<\/strong> in Setting page<\/a> is entered correctly.<\/li>\n
  3. Install the FraudLabs Pro for WooCommerce plugin<\/a> in your WordPress.<\/li>\n
  4. Activate the FraudLabs Pro for WooCommerce plugin in WordPress Plugin page located in wordpress\/wp-admin\/plugins.php .<\/li>\n
  5. Go to Permalink Settings page in wordpress\/wp-admin\/options-permalink.php and click on the Save Changes <\/strong>button.<\/li>\n
  6. Done.<\/li>\n<\/ol>\n

    Now, your WooCommerce order status will be reflected accordingly even if you approve or reject an order via the merchant area or mobile App.<\/p>\n","protected":false},"excerpt":{"rendered":"

    During the standard installation of FraudLabs Pro plugin, the callback event is not enabled by default. What is a callback […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_lmt_disableupdate":"","_lmt_disable":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"doc_category":[186,195],"doc_tag":[369,334],"class_list":["post-7021","docs","type-docs","status-publish","hentry","doc_category-e-commerce-platforms","doc_category-woocommerce","doc_tag-fraud-protection","doc_tag-woocommerce"],"year_month":"2026-05","word_count":325,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"FraudLabs Pro","author_nicename":"jhchew","author_url":"https:\/\/www.fraudlabspro.com\/resources\/author\/jhchew\/"},"doc_category_info":[{"term_name":"E-Commerce Platforms","term_url":"https:\/\/www.fraudlabspro.com\/resources\/categories\/e-commerce-platforms\/"},{"term_name":"WooCommerce","term_url":"https:\/\/www.fraudlabspro.com\/resources\/categories\/e-commerce-platforms\/woocommerce\/"}],"doc_tag_info":[{"term_name":"fraud protection","term_url":"https:\/\/www.fraudlabspro.com\/resources\/tutorials-tag\/fraud-protection\/"},{"term_name":"woocommerce","term_url":"https:\/\/www.fraudlabspro.com\/resources\/tutorials-tag\/woocommerce\/"}],"yoast_head":"\nHow to enable callback to FraudLabs Pro plugin for WooCommerce -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.fraudlabspro.com\/resources\/tutorials\/how-to-enable-callback-to-fraudlabspro-plugin-for-woocommerce\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to enable callback to FraudLabs Pro plugin for WooCommerce -\" \/>\n<meta property=\"og:description\" content=\"During the standard installation of FraudLabs Pro plugin, the callback event is not enabled by default. What is a callback […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.fraudlabspro.com\/resources\/tutorials\/how-to-enable-callback-to-fraudlabspro-plugin-for-woocommerce\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-02T10:32:58+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.fraudlabspro.com\/resources\/wp-content\/uploads\/2018\/12\/banner-articles-and-tutorials.png\" \/>\n\t<meta property=\"og:image:width\" content=\"600\" \/>\n\t<meta property=\"og:image:height\" content=\"315\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.fraudlabspro.com\\\/resources\\\/tutorials\\\/how-to-enable-callback-to-fraudlabspro-plugin-for-woocommerce\\\/\",\"url\":\"https:\\\/\\\/www.fraudlabspro.com\\\/resources\\\/tutorials\\\/how-to-enable-callback-to-fraudlabspro-plugin-for-woocommerce\\\/\",\"name\":\"How to enable callback to FraudLabs Pro plugin for WooCommerce -\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.fraudlabspro.com\\\/resources\\\/#website\"},\"datePublished\":\"2018-11-06T16:00:00+00:00\",\"dateModified\":\"2026-04-02T10:32:58+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.fraudlabspro.com\\\/resources\\\/tutorials\\\/how-to-enable-callback-to-fraudlabspro-plugin-for-woocommerce\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.fraudlabspro.com\\\/resources\\\/tutorials\\\/how-to-enable-callback-to-fraudlabspro-plugin-for-woocommerce\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.fraudlabspro.com\\\/resources\\\/tutorials\\\/how-to-enable-callback-to-fraudlabspro-plugin-for-woocommerce\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.fraudlabspro.com\\\/resources\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Resources\",\"item\":\"https:\\\/\\\/www.fraudlabspro.com\\\/resources\\\/tutorials\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"How to enable callback to FraudLabs Pro plugin for WooCommerce\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.fraudlabspro.com\\\/resources\\\/#website\",\"url\":\"https:\\\/\\\/www.fraudlabspro.com\\\/resources\\\/\",\"name\":\"\",\"description\":\"Resources About FraudLabs Pro Services\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.fraudlabspro.com\\\/resources\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How to enable callback to FraudLabs Pro plugin for WooCommerce -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.fraudlabspro.com\/resources\/tutorials\/how-to-enable-callback-to-fraudlabspro-plugin-for-woocommerce\/","og_locale":"en_US","og_type":"article","og_title":"How to enable callback to FraudLabs Pro plugin for WooCommerce -","og_description":"During the standard installation of FraudLabs Pro plugin, the callback event is not enabled by default. What is a callback […]","og_url":"https:\/\/www.fraudlabspro.com\/resources\/tutorials\/how-to-enable-callback-to-fraudlabspro-plugin-for-woocommerce\/","article_modified_time":"2026-04-02T10:32:58+00:00","og_image":[{"width":600,"height":315,"url":"https:\/\/www.fraudlabspro.com\/resources\/wp-content\/uploads\/2018\/12\/banner-articles-and-tutorials.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.fraudlabspro.com\/resources\/tutorials\/how-to-enable-callback-to-fraudlabspro-plugin-for-woocommerce\/","url":"https:\/\/www.fraudlabspro.com\/resources\/tutorials\/how-to-enable-callback-to-fraudlabspro-plugin-for-woocommerce\/","name":"How to enable callback to FraudLabs Pro plugin for WooCommerce -","isPartOf":{"@id":"https:\/\/www.fraudlabspro.com\/resources\/#website"},"datePublished":"2018-11-06T16:00:00+00:00","dateModified":"2026-04-02T10:32:58+00:00","breadcrumb":{"@id":"https:\/\/www.fraudlabspro.com\/resources\/tutorials\/how-to-enable-callback-to-fraudlabspro-plugin-for-woocommerce\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.fraudlabspro.com\/resources\/tutorials\/how-to-enable-callback-to-fraudlabspro-plugin-for-woocommerce\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.fraudlabspro.com\/resources\/tutorials\/how-to-enable-callback-to-fraudlabspro-plugin-for-woocommerce\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.fraudlabspro.com\/resources\/"},{"@type":"ListItem","position":2,"name":"Resources","item":"https:\/\/www.fraudlabspro.com\/resources\/tutorials\/"},{"@type":"ListItem","position":3,"name":"How to enable callback to FraudLabs Pro plugin for WooCommerce"}]},{"@type":"WebSite","@id":"https:\/\/www.fraudlabspro.com\/resources\/#website","url":"https:\/\/www.fraudlabspro.com\/resources\/","name":"","description":"Resources About FraudLabs Pro Services","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.fraudlabspro.com\/resources\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/www.fraudlabspro.com\/resources\/wp-json\/wp\/v2\/docs\/7021","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.fraudlabspro.com\/resources\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.fraudlabspro.com\/resources\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.fraudlabspro.com\/resources\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.fraudlabspro.com\/resources\/wp-json\/wp\/v2\/comments?post=7021"}],"version-history":[{"count":0,"href":"https:\/\/www.fraudlabspro.com\/resources\/wp-json\/wp\/v2\/docs\/7021\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.fraudlabspro.com\/resources\/wp-json\/wp\/v2\/media?parent=7021"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.fraudlabspro.com\/resources\/wp-json\/wp\/v2\/doc_category?post=7021"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.fraudlabspro.com\/resources\/wp-json\/wp\/v2\/doc_tag?post=7021"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}