BigCommerce now supports manually capture transactions. This feature allows your payment gateway to authorize the charge without actually withdrawing the funds from the customer’s account until you approve it. This can reduce processing costs, particularly when dealing with fraud orders. With the help of FraudLabs Pro service, suspicious transactions will […]
How to ignore refunded order to be marked as Rejected status in BigCommerce
FraudLabs Pro will track the order status changed event in BigCommerce to automatically sync the status in the FraudLabs Pro system. In this article, we are going to explain the effect to the FraudLabs Pro status if you refund an order in BigCommerce. In general, FraudLabs Pro will mark the […]
What is Disposable Phone Number?
Disposable phone number is an online temporary virtual phone number allowing users to receive SMS messages. This virtual phone number is shared among all users, and usually, it is used by many to receive the account verification OTP for their temporary access. It’s a fake identity, and it will damage […]
How to install FraudLabs Pro Module on WHMCS 7
Download the FraudLabs Pro package. Unzip the downloaded package. Copy includes/hooks/fraudlabs_pro.php (the downloaded package) into /includes/hooks/ folder (where your WHMCS installed). Copy modules/fraud/fraudlabs_pro folder (the downloaded package) into /modules/fraud/ folder (where your WHMCS installed). On WHMCS admin page, click on the Setup->Fraud Protection menu. Select Fraudlabs Pro from the dropdown […]
How to cancel the order coming from certain domain names on PrestaShop
There are occasions when you may want to bar the buyers, not just a group of users’ email, but the entire known domain names from future purchase. For example, if you kept receiving order cancellation or friendly fraud from a specific domain names, you may want to consider rejecting the […]
How to implement shipping address velocity check
FraudLabs Pro supports 2 types of shipping address velocity check, namely “Total transaction by shipping address within the last 24 hours” and “Total transaction by shipping address within the last 7 days”. These rules enable you to place the orders into review if too many orders happened to be delivered […]
New FraudLabs Pro data has been introduced in Shopify metafield
FraudLabs Pro has introduced several useful information into Order object’s metafield. This new metafield could be very useful if you would like to utilize the fraud validation results from FraudLabs Pro to maneuver the subsequent order flow in another App. For example, you can develop an App to perform an […]
The Top 10 Rules Used by WHMCS Merchants (June 2020)
In this article, we are going to share with you the Top 10 validation rules used by our WHMCS merchants to help them in fighting fraud. This list could be used as a reference to configure your initial validation rules, if you are not sure of where to begin. The […]
How to block multiple credit card attempt
Carding attempt, or carding attack, is one of the common tactics used by fraudsters trying to discover the validity of a list of stolen cards. The perpetrators achieve their objectives by performing multiple order submissions, usually in a short time of period, to gather as many card information returned by […]
How to add sub account for merchant area
You can add multiple sub accounts, granting them with different access privileges to the features in the merchant area. The number of sub accounts entitled to your account will be depending on the subscribed fraud prevention plan. Below is the table describing the number of the sub account allowed […]