Start detecting fraudulent orders with FraudLabs Pro
Connect your store or application, configure fraud rules, whitelist trusted customers and test your setup before going live.
Fraud prevention setup made simple
FraudLabs Pro screens online transactions and returns fraud signals that help you approve, review or reject suspicious orders.
Integrate your store or application
Before getting started, you will need a FraudLabs Pro API key to perform fraud validation.
Create an account to start screening transactions.
Use a supported e-commerce plugin or connect directly through the REST API. Your integration sends transaction data to FraudLabs Pro for fraud screening.
Configure your fraud rules
Start with the default validation rules, then adjust them to match your order value, customer profile and risk tolerance. Each rule can help identify a specific fraud signal and route suspicious transactions for Review or Reject.
FraudLabs Pro automatically assigns you 5 default validation rules during sign-up to start your protection seamlessly.
- Reject if the email address was found in the blacklisted record.
- Reject if the visitor IP address was found in the blacklisted record.
- Review if the visitor's IP is utilizing an anonymous proxy.
- Review if the billing country does not match the shipping country.
- Review if the assigned fraud score is greater than 70.
You can easily customize these rules to align with your specific business needs.
Whitelist trusted customers
Add verified, legitimate clients to your whitelist to streamline order processing. Sometimes, legitimate customers may be mistakenly flagged (e.g., using a VPN). If their emails are not whitelisted, transactions could be marked as high-risk, resulting in Review or Reject status.
Regularly audit your whitelist entries to maintain optimal security while reinforcing strong relationships with your most valued customers.
How to Manage Whitelist:
- Go to Whitelist Management page.
- Add or import the email addresses of legitimate customers into the whitelist.
Test before going live
Run a few controlled test orders before rollout. Confirm that FraudLabs Pro returns the expected status and that your checkout responds correctly to each result.
Below are the test case to simulate the REVIEW and REJECTED return if you are using our default validation rules.
If you're unsure how to test your fraud validation rules and transactions, you can try them safely in Sandbox Mode.
This feature is available for paid users only and can be enabled from the License page.
Enable Sandbox Mode Now | Upgrade Your Plan
Quick Start FAQ
How do I get started with FraudLabs Pro?
Get an API key, integrate your store or application, configure validation rules, whitelist trusted customers where appropriate, and test the workflow.
Can I use FraudLabs Pro with a custom website?
Yes. Custom websites and applications can connect directly through the FraudLabs Pro REST API.
Should every Review result be rejected?
No. Review means the transaction should receive additional examination before you make the final decision.
How can I test the integration?
Use controlled test transactions to confirm the expected fraud status and checkout behavior. Sandbox Mode is a separate testing option for paid users.
Protect your online transactions with FraudLabs Pro
Create your account, connect your store and start screening orders for fraud.