What is Warning Title and Message in WHMCS settings?

FraudLabs Pro enables you to display a descriptive or follow up message to the buyers if their orders flagged as fraud (when you configure a rule with REVIEW or REJECT action). This message can be used as the measure to re-engage the legitimate buyers for further verification, for example, to […]

How to ignore test card from validation

FraudLabs Pro will automatically flag the order as high risk if the test card numbers (for example, 4242424242424242) was found in the order transaction. This is because in reality, legitimate clients will not submit their orders using a test credit card. However, we do understand that you may need to […]

How to trace the blacklisted record of a transaction

If you happened to notice your order transaction was marked with the blacklisted flag, this could mean that some of the elements had been previously blacklisted, either by you or the Global Merchant Network. The possible blacklisted elements include IP address, email, credit card, device, shipping address and phone number. […]

What is Ship Forwarder?

A Ship Forwarder, also known as Freight Forwarder, is an agent or company who helps to organize the shipment transfer from one location to an end destination. Some would help the client to re-package the shipments, handle storage, inventory management, re-route using different carriers (for instance via land, air or […]