Useful tips for merchants to handle chargebacks

Accepting credit card payments for an online store is pretty much expected these days. For the online merchant, getting hit with credit card disputes (a.k.a. chargebacks) is also inevitable. There are things that a merchant can do to mitigate the losses from chargebacks. Merchants can fight chargebacks with evidence While […]

Data breaches breed more online payment frauds

Used to be that data breaches only happen once every few years. Sadly, that is no longer the case. We keep hearing about breaches on a fairly regular basis these days. The amount of data stolen in breaches are gold to online scammers. This is especially true if the data […]

Why fraudsters create fake accounts?

Fraudsters are everywhere on the Internet. If you run a website that allows users to create an account in order to access goods or services then you will definitely encounter your fair share of them. For the purpose of this article, we’ll cover 2 types of such fraudsters. Credit card […]

How to use FraudLabs Pro as reference only

While it’s totally safe to let FraudLabs Pro automatically reject or mark an online order for review, some folks may prefer to do this step for themselves. Perhaps they are still testing the fraud detection feature and don’t wish to impact live sales orders. So today we’ll show you how […]

What are AVS and CVV2?

What is AVS? The Address Verification System (AVS) is a service by payment gateway providers to check that the billing address in an order matches the one on file for the credit card. It is not supported by all credit card providers. Mainly the United States, Canada and the United […]

What is Card-Not-Present payment?

Intro Whenever someone make a purchase on an e-commerce website, they can opt to pay by credit card. Since they are not physically at the merchant’s location, their credit card cannot be presented for visual inspection. This is known as the Card-Not-Present payment. Issues with Card-Not-Present payments For a merchant, […]