Intro Whenever someone make a purchase on an e-commerce website, they can opt to pay by credit card. Since they are not physically at the merchant’s location, their credit card cannot be presented for visual inspection. This is known as the Card-Not-Present payment. Issues with Card-Not-Present payments For a merchant, […]
What are the differences between Disposable, Free and Company Emails?
Intro When you operate an online store, your customers usually have to sign in with their email address to make purchases. Did you know in terms of fraud, which types of email addresses are riskier? Read on and learn more. Types of email addresses In general, you can broadly classify […]
Top 5 fraud prevention strategies for e-commerce
Intro E-commerce is growing all the time. But the Covid-19 virus pandemic has helped to inflate the number of transactions processed by online stores. People are afraid to visit stores in person or their area might be under lockdown. Online shopping is the only avenue left for some folks. With […]
How to use FraudLabs Pro rule to mark high value orders for manual review
Intro FraudLabs Pro exists to help online merchants discover fraudulent order easily with minimal efforts. One of the factors that make FraudLabs Pro so effective is the custom rules that merchants can configure. Other features such as geolocation, proxy detection, blacklists and machine learning combined with the custom rule make […]
What is online fraud?
Intro Online fraud happens whenever stolen credit card info is used to make purchases on online stores. Merchants will only realize there has been a fraudulent transaction when they get hit with a chargeback request by the real owner of the credit card. Why is online fraud so prevalent? […]
What is SMS verification?
Intro Unless you rarely venture online, you would have heard of Multi-Factor Authentication (MFA). In MFA, the user is required to provide 2 types of data to authenticate their identity. This is commonly used during logins to websites as well as during online purchases. The first part of the MFA […]
Warning about other websites with similar names
Warning about other websites with similar names Dear customers, Please be informed that there are other websites out there with similar names to ours. For your information, fraudlabspro.com is the one and only website that we operate for merchant credit card fraud protection. We are not affiliated with websites such […]
How to dispute a chargeback?
Introduction Every online merchant uses a payment gateway to process credit card transactions on their e-commerce store. As convenient as this facility is for a customer to easily make a purchase, there is a downside for the merchant. It exposes the merchant to a higher risk of credit card […]
What is Auto-Recharge?
Auto-Recharge is a feature that is only available for the paid plans to ensure no disruption to the fraud validation service. It will be automatically triggered when your subscribed plan runs out of credits, by renewing your existing plan to replenish the credits. We recommend that you regularly monitor your […]
What is 3D Secure and why you need this as an online merchant
Intro If you’ve used a Visa card before, you might have noticed something called Verified by Visa/Visa Secure. Or for a MasterCard user, you would have seen what’s called SecureCode. Those are brand names for the 3D Secure payment authentication protocol for debit/credit cards. What is 3D Secure? 3D Secure […]