How to automatically approve orders that are eligible for PayPal Seller Protection

If you are accepting PayPal payment, you may be eligible for PayPal Seller Protection that protects you from unauthorized payments by PayPal. In this case, you can choose to enable the option to automatically approve those orders that are eligible for seller protection on our system. By doing so, our system will approve the eligible orders regardless of fraud score or fraud validation rules. Below are the steps to enable the option:

  1. Login to merchant area.
  2. Go to Settings page.
  3. Under Shopify Options, select “Approve the order that is eligible for PayPal Seller Protection automatically.”
  4. Done.

Please note that this option only automatically approve orders that are in Eligible status, but not Partially eligible or Ineligible status.

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