Login to the FraudLabs Pro Merchant Control Panel. Click on the Rules menu. Click on the Add Rule button. Suppose you want to manual review the orders that the billing country was not the same as shipping country. You can enter the values as below: Rule: Billing Country Not Equal […]
How to manually test an order for fraud
Login to the FraudLabs Pro Merchant Control Panel. Click on the New Transaction menu. Enter the order details, e.g. IP address, customer information, shipping information, billing information and so on. Click on the Create button. Click on the Transaction Search menu and search for the order that you have just […]
How to identify credit card fraud
Introduction In this tutorial, we would like to share with merchants some common techniques to pinpoint red flags of credit card frauds. Our goal is to cut down all frauds and chargebacks. John is an online merchant selling watches. Below is one of his typical order. Everything looks fine […]
How to configure SMS verification in WooCommerce
Notice: FraudLabs Pro SMS Verification has been span off as a separate plugin to better serve its purpose. For more details, please take a look at this page. FraudLabs Pro SMS Verification is designed to be triggered during checkout to validate a customer’s mobile phone number. This is a valuable […]
Top 10 Extensions for Magento Shopping Cart
Introduction Magento has become the go-to platform for e-commerce site owners. It’s powerful, flexible and has hundreds of compatible extensions to improve its functionality. Even then, many e-commerce site administrators are at a loss when it comes to choosing the most suiting Magento extensions for their sites. Here are the […]
Top 10 apps for Shopify users
Introduction The increased penetration of internet technology world over, coupled with a corresponding surge in the use of mobile devices has led to an increase in the use of mobile telephony as the platform for conducting business transactions. That has subsequently led to a proliferation of online stores, associated platforms […]
How to hold a fraud order on Shopify
If you are using the “Authorize and Charge” option on Shopify to process your payment, you may notice that the payment will be automatically authorized and captured even though the order was flagged as fraud. The only remedy to this situation is to refund or void that particular order transaction. […]