Introduction
FraudLabs Pro provides merchants with the capability to block and reject orders based on the billing or shipping location. This powerful feature which enable blocking orders by location offers four levels of granularity – country, region (state), city, and ZIP code – allowing merchants to tailor their blocking strategies to their specific needs.
Billing or Shipping Location Validation Rules
Below is a comprehensive list of validation rules that merchants can consider implementing for effective order management.
Billing Address
- Billing Country Equal to List Below
- Billing Zip Code Equal to List Below
- Billing Region Equal to List Below
- Billing City Equal to List Below
Shipping Address
- Shipping Country Equal to List Below
- Shipping Zip Code Equal to List Below
- Shipping Region Equal to List Below
- Shipping City Equal to List Below
Please note that the “country” and “ZIP code” level blocking is only available for the Mini plan or higher.
Examples of Blocking Orders by Location
Let’s examine a few examples of how you can implement the blocking.
Example 1 – Block Orders Based on Shipping Country
If you wish to reject orders from specific countries such as Myanmar, Vietnam, and Thailand due to the lack of business opportunities, you can create the following rule to automatically reject incoming orders.
Please note that the country name is a dropdown selection, and you can select multiple countries for rejection.
Example 2 – Block Orders Based on Shipping Region
Let’s see another scenario whereby you want to reject orders from specific regions, such as Alaska, you can create the validation rule as follows.
Please note that, besides the country name, you will need to manually input the values for the region, city, and ZIP code to match. However, the comparison of these values is case-insensitive. For example, both “alaska” and “aLaska” will be rejected according to the rule mentioned above.
Conclusion
In conclusion, FraudLabs Pro offers merchants the capability to block and reject orders based on the billing or shipping location. This allows them to effectively manage their orders and prevent potential fraud.
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