What are Plus Addressing and Dot Addressing Fraud

In the fast-paced world of eCommerce, businesses face an ongoing battle against fraudsters who continuously evolve their tactics to exploit vulnerabilities in the system. Two relatively recent techniques in the email-based fraud are Plus Addressing Fraud and Dot Addressing Fraud. This article aims to explain both of these methods and […]

How to prevent Phone Number Fraud in FraudLabs Pro

The Use of Phone Number in E-Commerce Phone numbers play a crucial role in e-commerce transactions as they serve as a key element in establishing trust and facilitating effective communication between businesses and customers. When customers provide their phone numbers during transactions, it allows e-commerce companies to send order confirmations, […]

How to test FraudLabs Pro Addon on X-Cart

Once you have completed the installation and activation of the FraudLabs Pro addon in X-Cart, you might want to verify the success of your setup and ensure that the fraud validation is functioning correctly. In the following section, we will guide you through the testing process. It’s important to remember […]

Fixes for FraudLabs Pro Report in OpenCart 4

If you were using the OpenCart version 4 and above, you may experience difficulties like the absence of the FraudLabs Pro report tab and improper display of the report in the order details page. These issues stem from significant changes in OpenCart’s underlying architecture, introduced from version 4 onwards. It […]

What is Sync WooCommerce Completed/Cancelled Status in FraudLabs Pro for WooCommerce plugin

The “Sync WooCommerce Completed/Cancelled Status” option in the FraudLabs Pro plugin allows merchants to automatically synchronize the order’s status with the corresponding transaction status in the FraudLabs Pro system. For example, when the WooCommerce order status changes to “Completed”, the corresponding transaction in FraudLabs Pro system will be updated to […]

How to validate the item type

E-commerce merchants often sell many different products and services.  Each product or service can be grouped into a specific item type. Item types are clarified as the contents or the information that is stored about an item, a product or a good. In FraudLabs Pro, the item types have been […]

How to prevent Coupon Fraud in FraudLabs Pro

Coupons is one of the e-commerce promotions that are effectively used by the merchants to acquire new customers and maintain the business with the existing loyal customers. Success can be guaranteed if the promotions are widely referred and promoted. However, there is also a fraud risk if the coupon codes […]

How to enable device validation in WooCommerce

Device validation is a proven method to identify a user uniquely. It is because this validation helps merchants to unveil one of the common fraud patterns used by fraudsters to disguise themselves as legitimate unique buyers. For instance, the fraudster could use different emails and IP addresses to make multiple […]