In the ever-evolving landscape of e-commerce, the battle against fraudulent transactions is a constant challenge for merchants. As online businesses grow, so does the sophistication of fraudsters. To counteract this threat, the FraudLabs Pro Prevention Add-on emerges as a powerful tool, specifically designed to assist merchants using X-Cart in identifying […]
What are Plus Addressing and Dot Addressing Fraud
In the fast-paced world of eCommerce, businesses face an ongoing battle against fraudsters who continuously evolve their tactics to exploit vulnerabilities in the system. Two relatively recent techniques in the email-based fraud are Plus Addressing Fraud and Dot Addressing Fraud. This article aims to explain both of these methods and […]
How to prevent Phone Number Fraud in FraudLabs Pro
The Use of Phone Number in E-Commerce Phone numbers play a crucial role in e-commerce transactions as they serve as a key element in establishing trust and facilitating effective communication between businesses and customers. When customers provide their phone numbers during transactions, it allows e-commerce companies to send order confirmations, […]
How to test FraudLabs Pro Addon on X-Cart
Once you have completed the installation and activation of the FraudLabs Pro addon in X-Cart, you might want to verify the success of your setup and ensure that the fraud validation is functioning correctly. In the following section, we will guide you through the testing process. It’s important to remember […]
Fixes for FraudLabs Pro Report in OpenCart 4
If you were using the OpenCart version 4 and above, you may experience difficulties like the absence of the FraudLabs Pro report tab and improper display of the report in the order details page. These issues stem from significant changes in OpenCart’s underlying architecture, introduced from version 4 onwards. It […]
What is Sync WooCommerce Completed/Cancelled Status in FraudLabs Pro for WooCommerce plugin
The “Sync WooCommerce Completed/Cancelled Status” option in the FraudLabs Pro plugin allows merchants to automatically synchronize the order’s status with the corresponding transaction status in the FraudLabs Pro system. For example, when the WooCommerce order status changes to “Completed”, the corresponding transaction in FraudLabs Pro system will be updated to […]
How to validate the item type
E-commerce merchants often sell many different products and services. Each product or service can be grouped into a specific item type. Item types are clarified as the contents or the information that is stored about an item, a product or a good. In FraudLabs Pro, the item types have been […]
How to prevent Coupon Fraud in FraudLabs Pro
Coupons is one of the e-commerce promotions that are effectively used by the merchants to acquire new customers and maintain the business with the existing loyal customers. Success can be guaranteed if the promotions are widely referred and promoted. However, there is also a fraud risk if the coupon codes […]
How to detect if credit card issuing country is not the same as billing country
Introduction Credit card fraud cases are on the rise and causing huge losses to merchants. The merchants that sell goods and services over the Internet are suffering big losses through the chargebacks from the financial institutions who serve the targeted credit cardholders. Merchants who offer a product or service online […]
What is Advanced Velocity Screening in FraudLabs Pro for WooCommerce plugin?
Advanced Velocity Screening is an extra fraud checking to screen the same order during the checkout process for multiple payment attempts with various credit cards. This scenario would happen when the payment gateway declines the transaction due to incorrect credit card details, or unauthorized action status from the card issuing […]