Overview

This fraud prevention module will screen every order transacted on WHMCS e-commerce platform in real-time for payment fraud. Its sophisticated validation algorithm will accurately detect the fraud patterns to help you to minimize the chargeback and fraud losses.

Visit the FraudLabs Pro Features page to learn more about the type of fraud validation performed and how it could help you to prevent fraudulent online transactions and reduce manual reviews.

how fraudlabs pro works

Download Fraud Prevention Module

Before proceeding with the plugin installation, please sign up for a free API license key. This key is required during the plugin installation.

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Compatible with Compatible with WHMCS version 5.x, 6.x, 7.x, 8.x

Install Fraud Prevention Module

  1. Download the FraudLabs Pro package.
  2. Unzip the downloaded package.
  3. Copy includes/hooks/fraudlabs_pro.php (the downloaded package) into /includes/hooks/ folder (where your WHMCS installed).
  4. Copy modules/fraud/fraudlabs_pro folder (the downloaded package) into /modules/fraud/ folder (where your WHMCS installed).
  5. On WHMCS admin page, click on the System Settings on the top right menu. Install Fraud Protection Module
  6. On System Settings page, go to API & Security > Fraud Protection. Start Fraud Detection Installation
  7. On Fraud Protection page, find the FraudLabs_pro module and click Activate.
    Start Fraud Detection Installation
  8. Click on the Enable checkbox.
  9. Enter your FraudLabs Pro API License Key.
  10. Leave the Simulate Visitor IP blank.
  11. If you want to enable SMS Verification, click on the SMS Verification checkbox.
  12. If you want to alter order status upon successful SMS verification, then select the new status in New Order Status dropdown.
  13. Click on the Save Changes button to save the new configuration.
  14. Done.

Configure SMS Verification Add-On

This Fraud Prevention Module supports SMS Verification Add-On that helps merchants to authenticate the client's identity by sending them a SMS for verification. Please follow this tutorial for the configuration.

For the country supported by SMS sending, please refer to this page for more information.

Articles & Tutorials

Explore More On WHMCS Videos

Watch valuable tips on fraud detection and prevention for WHMCS Fraud Prevention Module at our YouTube playlist.

WHMCS Fraud Prevention Module

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