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How to dispute a chargeback?

Last Updated: April 2, 2026

  Introduction Every online merchant uses a payment gateway to process credit card transactions on their e-commerce store. As convenient...

What is Auto-Recharge?

Last Updated: April 2, 2026

Auto-Recharge is a feature that is only available for the paid plans to ensure no disruption to the fraud validation...

What is 3D Secure and why you need this as an online merchant

Last Updated: April 2, 2026

Intro If you’ve used a Visa card before, you might have noticed something called Verified by Visa/Visa Secure. Or for...

Why do chargebacks happen?

Last Updated: April 2, 2026

Intro Chargebacks are disputed transactions filed by credit card users. It is a form of consumer protection for the buyers...

Managing risks from data breaches

Last Updated: April 2, 2026

Intro Data breaches are getting quite common these days. Huge organizations like banks and e-commerce sites are frequent target of...

What is Warning Title and Message in WHMCS settings?

Last Updated: April 2, 2026

FraudLabs Pro enables you to display a descriptive or follow up message to the buyers if their orders flagged as...

How to ignore test card from validation

Last Updated: April 2, 2026

FraudLabs Pro will automatically flag the order as high risk if the test card numbers (for example, 4242424242424242) was found...

What are the differences between FraudLabs Pro built-in and external edition for WHMCS?

Last Updated: April 2, 2026

FraudLabs Pro has been integrated into WHMCS as part of the official release from version 7.7 onwards. This integrated edition...

How to trace the blacklisted record of a transaction

Last Updated: April 2, 2026

If you happened to notice your order transaction was marked with the blacklisted flag, this could mean that some of...

How to reject the order coming from specific IP domain

Last Updated: April 2, 2026

You can create a validation rule to reject the orders that were originated from specific IP domain names. The IP...

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