Developer Guide

Feedback User

Update status of a transaction from pending-manual-review to APPROVE, REJECT or REJECT_BLACKLIST. The FraudLabs Pro algorithm will improve the formula in determine the user score using the data collected.

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Please take note that this API is only available for Medium plan and above. Please upgrade your plan to use it if you are currently subscribed to a lower plan.

Request

POST  https://api.fraudlabspro.com/v2/user/feedback
Parameter Description
key (required) API license key.
id (required) Unique User Screen ID generated by Screen User API.
action (required) Perform APPROVE, REJECT, or REJECT_BLACKLIST action to transaction.
  • APPROVE: Approve a transaction
  • REJECT: Reject a transaction
  • REJECT_BLACKLIST: Reject and blacklist the transaction
When a transaction was blacklisted, the information will be recorded into the system for future blacklist validation check.
reason (required) Reasons for the feedback request.
format (optional) Return the result in json or xml format. Default:json
Valid values: json | xml

Response

Parameter Description
user_transaction_id The User Transaction ID that was updated.

Sample Codes

Sample Code
curl https://api.fraudlabspro.com/v2/order/feedback \
--header 'Content-Type: application/json' \
--data '{
	"key": "Enter_License_Key",
	"format": "json",
	"id": "20260131-DEF3CR",
	"action": "APPROVE",
	"reason": "Testing purpose"
}'