BigCommerce
How to add additional staff notes for orders on BigCommerce platform
Last Updated: April 2, 2026FraudLabs Pro allows users to add additional messages for those orders that triggered either the review or reject action. These...
How to change order status based on FraudLabs Pro action
Last Updated: April 2, 2026FraudLabs Pro enables BigCommerce users to automatically change the order status based on the actions, namely Approve, Review and Reject,...
How to add FraudLabs Pro Agent Javascript for BigCommerce
Last Updated: April 2, 2026Device tracking, or device fingerprinting, is a proven method to uniquely identify a user. As compared to the IP tracking...
How To Set Up Fraud Protection In BigCommerce
Last Updated: April 2, 2026This article will guide you on how to set up fraud protection services for your online store in BigCommerce. Steps to...
How to flag an order for review by SKU information on BigCommerce Platform
Last Updated: April 2, 2026FraudLabs Pro supports 2 validation rules, namely the Product SKU and SKU Quantity Validation Rule, that enables you to validate...
How to ignore refunded order to be marked as Rejected status in BigCommerce
Last Updated: April 2, 2026FraudLabs Pro will track the order status changed event in BigCommerce to automatically sync the status in the FraudLabs Pro...
How to hold a fraud order on BigCommerce
Last Updated: April 2, 2026BigCommerce now supports manually capture transactions. This feature allows your payment gateway to authorize the charge without actually withdrawing the...
Getting Started with FraudLabs Pro for BigCommerce
Last Updated: April 2, 2026Introduction Online fraud is a growing concern for eCommerce merchants. Chargebacks, identity theft, and suspicious transactions can drain your resources...
How the BigCommerce Order Status Affect FraudLabs Pro Status
Last Updated: April 2, 2026FraudLabs Pro tracks the changes of the BigCommerce Order status, and update FraudLabs Pro transaction status accordingly. Either you explicitly...
How to disable FraudLabs Pro message in BigCommerce staff notes
Last Updated: April 2, 2026In a default installation, FraudLabs Pro will append the status information into staff notes to give merchant an overview of...
How to reinstall FraudLabs Pro App on BigCommerce
Last Updated: April 2, 2026This tutorials show you step-by-step on how to re-install the FraudLabs Pro App on BigCommerce platform. Open your web browser...
How to add FraudLabs Pro secured seal on BigCommerce platform
Last Updated: April 2, 2026This tutorial shows you step-by-step instruction on how to add the FraudLabs Pro secured seal on the BigCommerce platform in...